A world-class donor experience isn’t just about happy donors, it’s also about ROI. When a donor has an amazing experience from the first conversation in solicitation, all the way through committing to a gift, formalizing and documenting that gift, fulfilling the gift, and finally stewardship and impact – they tend to give more and give more often.

This means that it pays to ensure that every step of the giving process is amazing for the donor.

In this webinar, Chelsea Lamego, CEO of FundMiner, joins Emily Groccia, VP of Customer Success at Givzey to focus on the ethical and legal obligations you have to your donor and how to use your giving process to protect, elevate, and deepen donor relationships. We’ll cover common pitfalls and what the implications to donors and fundraising teams are when things don’t go well.