Cleveland State University has 140,000 alumni and 12 frontline fundraisers. With their leadership annual giving donors left to mass communications, the team knew this segment would quietly go cold without one-to-one engagement.

They added Ava, a Virtual Engagement Officer, to their team for personalized, autonomous management of 1,000 of these mid-level donors. Download the case study to learn their approach to Autonomous Fundraising, which has helped them raise over $100K.

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