Cleveland State University has 140,000 alumni and 12 frontline fundraisers. With leadership annual giving donors left to mass communications, the team knew this segment would quietly go cold without one-to-one engagement.

They added Ava, a Virtual Engagement Officer, to their team for personalized, autonomous management of 1,000 of these mid-level donors. Download the case study to learn their approach to Autonomous Fundraising, which has helped them raise over $100K.

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