Most advancement teams have the same problem: a donor base far too large to manage personally, and a team too small to close the gap. The result? Hundreds of donors who should be hearing from you, aren't.

Cleveland State University decided to do something about it. By deploying Ava, their Virtual Engagement Officer, across a 1,000-donor portfolio of LYBUNTs, SYBUNTs, recent graduates, and long-lapsed donors, they built a program designed to retain, recapture, and reconnect at a scale no team could manage manually.

In 10 months, Ava has raised over $72,000, including more than $30,000 in donor upgrades, across a portfolio that no team could have managed manually.

Join John Templeman, Director of Annual Giving at Cleveland State University, for an inside look at how they built their autonomous AI fundraising program, what the results reveal about donor behavior across every segment, a first look at their Giving Day outcomes, and what's next as they look to expand the program.